Ad Astra Reptiles

Payment in full is required before we ship. All sales are final and all payments on animals are non-refundable. Accepted payment methods include Zelle, PayPal, cash, cash-app, postal and certified bank checks (cashier's checks). If payment is made through PayPal goods and services there will be a 3.0% fee. 



We require a minimum 25% initial payment, followed by these defined guidelines. $0-$499 —> no payment plans $500-$999 —> 30 days to pay in full $1000-$1499 —> 60 days to pay in full $1500+ —> 90 days to pay in full **DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE**

Purchases over $1,000 ship for free unless specified otherwise. Purchases of less than $1,000 are shipped at a flat rate of $50 unless specified otherwise. 

Most of our shipments are sent FedEx Priority Overnight and are sent on Tuesday or Wednesday for arrival the following day. We will not ship when temperatures here or at the destination are outside of the guidelines, when conditions at a major FedEx hub (typically Memphis or Indianapolis) are likely to cause delays, or at any time that our experience and discretion indicate that shipping would not be in the animal's best interest. All FedEx shipments will be shipped to and held at your nearest FedEx Ship Center (‘hub’ location) for pickup – no exceptions. 



We guarantee that your snake is healthy upon arrival and has been consistently feeding for us (unless otherwise discussed prior to sale). We make no guarantees that a snake will readily feed for you. Shipment and environmental changes always have the potential for altering a reptile’s feeding response. For shows and local pickup, please examine the animal carefully and discuss any questions or concerns with us before making any purchase. 

Any claims on FedEx shipments must be made by telephone within four (4) hours of the shipment being available for pickup. Any claims made more than four (4) hours after FedEx statuses the shipment as ready for pickup are invalid.