MySpoodersKeeper

No Returns Policy Because jumping spiders and other live animals are delicate creatures, all sales are final. For the safety and wellbeing of the animals, we cannot accept returns or exchanges once they have left our care. We take great pride in raising healthy, thriving spiders, and every animal is carefully packaged and shipped with their health in mind. Should you have any concerns upon arrival, please contact us within 24 hours so we can support you. Thank you for understanding and helping us protect these tiny lives.

Payment Policy All payments must be made in full before spiders are shipped or picked up. We currently accept [cash, or card] Please note: orders are not considered final until payment has been received. Because each spider is a living creature, we cannot “hold” them without payment. All sales are final (see our No Returns Policy). If you have any questions before purchase, we’re happy to answer them~ Your confidence and our spiders’ safety are our top priorities.

Payment Plan Policy At this time, we do not offer payment plans or installment options. All spiders must be paid for in full before shipping or pickup. This ensures that every spider finds their new home quickly and safely, without delays or uncertainty. Thank you for understanding and supporting the care we put into each little jumper’s journey.

Shipping Policy We ship only within the United States, excluding Florida. All spiders are carefully packaged to ensure their safety on their journey. Shipping is available Monday through Wednesday to prevent delays over weekends. Buyers are responsible for providing the correct shipping address. Please ensure someone is available to receive your package upon delivery, as we cannot guarantee live arrival if the package is left unattended. We offer [list your methods here: e.g., USPS Express, FedEx Overnight, Fedex two day] with optional “Hold for Pickup” at your local hub for added security. Tracking information will be provided once your spider is on the way. Shipping costs are the responsibility of the buyer and are non-refundable.

Jumping spiders are delicate, living creatures. By purchasing from us, you acknowledge and accept the risks that come with caring for live animals. We provide healthy spiders at the time of shipping, and each is carefully packed for their journey. Once a spider leaves our care, we cannot be responsible for factors outside our control, such as shipping delays, mishandling by the carrier, or care after arrival. We encourage buyers to research proper husbandry and be prepared before bringing a spider home. By completing a purchase, you agree that you understand and accept these responsibilities.