Paladin Exotics

No returns.

Payment due at time of purchase

Payment Plans available via the Checkout on our website. www.paladinexotics.com

TO QUALIFY FOR LIVE ARRIVAL GUARANTEE: Any cases of D.O.A. (dead on arrival) should be reported to [email protected] within 3 hours of delivery. If High/Low temperatures in local delivery area are above 76 or below 45 degrees, customer must request for order to be held for pickup at local FedEx Facility.(CHECK WEATHER BEFORE ORDERING) No Live Arrival Guarantee for FedEx 2-Day shipping if temperatures in local delivery area are above 76 or below 45 degrees. (BE AWARE OF LOCAL WEATHER BEFORE PLACING ORDER) Packages held at hub must be picked up within 4 hours of the FedEx facility opening. If delivering to home, delivery must be accepted on first delivery attempt (Not left on porch) Photos of animal's head/carapace punctured with needle or tack to prove D.O.A. In rare cases, we may ask that you ship DOA animal back to us immediately for verification. (We will provide shipping label) D.O.A. will be reimbursed as a refund or credit towards future orders. Shipping fees are not included.