THE Missouri Rattery

Due to bio-security concerns, products purchased from THE Missouri Rattery are not eligible for returns or exchange. We guarantee frozen arrival. If there are any issues, we must be notified promptly within 4 hours of delivery. We cannot be responsible for thawing if you do not notify us on the delivery day that there was an issue. Do not throw anything out. We will require photos and videos of the packaging, products and paperwork. Please note, issues with frozen arrival are very rare.

All purchases at a show will be paid in full at the time of purchase. If shipping is required, the order will be paid in full before shipping. If local pickup, payment is due a time of pickup. If delivery is required, payment is due at time of order.

No payment plans available.

Shipping frozen products is tricky and requires some planning and coordination. We ship with insulated boxes and dry ice. Since we guarantee safe delivery, we cannot risk potential weekend delays that would thaw our products. The shipping destination, shipping method, and the day and time of checkout will impact when we ship your order and when it will get delivered. We ship most orders on Mondays and Tuesdays. Orders placed by Friday at 11:59PM CST will ship the following week, weather and stock dependent. The number of days for each shipping method is the transit time once your order is shipped. We cannot and do not guarantee the day and time of delivery. We cannot ship to P.O. boxes. Customers are responsible for ensuring FedEx is able to ship to your location. Our carrier of choice for Frozen and Live shipments will be FedEx. You can pickup your Frozen or Live order at any Show that we attend, please contact us to see. You may also pickup your Frozen or Live order in Lebanon, Mo also if you so desire, please contact us to set that up.

No live shipping available for rodents.